REFUND POLICY

Thank you for choosing our website for your shopping! We are committed to providing you with a satisfying shopping experience. If you are not satisfied with your purchase, please see our refund policy below:

Refund Request: If you wish to request a refund, please submit a refund request within 14 days of receiving your order via our customer service email or online customer service. Please ensure you provide your order number and relevant product information when submitting your request.

Product Condition: Returned items must be in unused condition and retain their original packaging (including all tags, packaging materials, and free gifts). We do not accept returns for used, washed, or damaged items.

Special Items: Certain special items cannot be returned or exchanged due to hygiene and safety reasons. Please read the product description carefully before purchasing.

Refund Processing: Once we receive your returned item and confirm that it meets the refund conditions, we will process your refund within 3-5 business days. The refund will be issued via your original payment method.

Shipping Costs: Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer, unless we sent the wrong item or the item has a quality defect.

Quality Issues: If the item you received has a quality defect or does not match the item you ordered, please contact our customer service team as soon as possible, and we will assist you with an exchange or refund.

Terms Changes: We reserve the right to update and modify these refund terms at any time. The modified terms will be published on the website. Please check regularly to ensure you are aware of the latest information.

Return Address: 525 WIER RD APT 6 SN BERNRDNO, CA 92408

Customer satisfaction is our top priority, and we hope you enjoy a pleasant shopping experience on our website! If you have any questions, please feel to contact us.